What is Your Refund Policy?

AWZTOOL.com is committed to providing every user with the best experience. If you have a dispute regarding an order, we will make every effort to resolve the issue for you. For questions about our refund process, please refer to the FAQs below.

 

Under what circumstances do we issue a refund?

 

What is the AWZTOOL.com refund process?

 

How long does it take to receive my refund?

Our customer support team will contact you within 1 business day after receiving the refund request. If the circumstances meet the refund requirements and are confirmed by our support team, we will initiate the refund process. The actual refund processing time depends on your payment method, generally taking 3-7 business days for PayPal and 7-30 days for Visa or MasterCard. Refund processing times may be longer during holidays. The refund will be issued to the same payment method used for the initial purchase.